Refund policy

Royalty Gardens Return & Refund Policy

Due to the personal-use nature of skincare and cosmetic products, all Royalty Gardens skincare and cosmetic product sales are final. We do not accept returns or provide refunds on cosmetic products.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged or defective, or if you receive an incorrect item, please contact Royalty Gardens promptly after delivery.

Please provide your order number, a description of the issue, and photographs of the product and packaging when applicable so that we can review your request.

Approved resolutions for damaged, defective, or incorrect orders will be determined based on the circumstances of the order and may include replacement of the affected item when appropriate.

Order Cancellations

If you need to request cancellation of an order that has not yet been processed or shipped, please contact Royalty Gardens as soon as possible. We cannot guarantee that an order can be canceled once processing has begun.

Once an order has shipped, it cannot be canceled.

Contact Us

Questions or concerns regarding an order can be submitted through the Contact Us page on the Royalty Gardens website.